AMAV PRIVACY POLICY
Last Updated: June 28, 2026
Our Commitment to You
Amav, operated by Reverse Ventures LLC, is committed to protecting the privacy and security of your personal information.
This Privacy Policy explains how Amav, Reverse Ventures LLC, and our affiliates, vendors, service providers, advertising partners, and other business partners collect, use, disclose, share, retain, and protect personal information when you visit our website, purchase our products, interact with our ads, sign up for marketing communications, contact customer support, or otherwise engage with Amav.
For purposes of this Privacy Policy, “Amav,” “we,” “us,” and “our” refer to Reverse Ventures LLC and the Amav brand. “Website” refers to www.amav.co and any other website, online store, page, application, or digital property that links to this Privacy Policy.
When we refer to “personal information” or “personal data,” we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to you, your device, or your household.
Changes to This Privacy Policy
We may update this Privacy Policy at any time and for any reason. Any changes will be reflected by updating the “Last Updated” date above.
If we determine that changes materially affect your privacy rights, we will provide additional notice where required by applicable law.
Information We Collect
We may collect personal information directly from you, automatically when you use our Website, and from third parties such as service providers, advertising platforms, analytics providers, social media platforms, and e-commerce partners.
Information You Provide to Us
We may collect information you choose to provide, including:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment-related information
- Order details
- Purchase history
- Return, refund, and exchange information
- Account login information
- Customer service messages
- Product reviews
- Survey responses
- Marketing preferences
- SMS and email opt-in status
- Photos, content, feedback, or other information you submit
- Any other information you voluntarily provide to us
Payment information is generally processed by third-party payment processors. We do not intentionally store full credit card numbers on our own systems.
Information We Collect Automatically
When you visit or use our Website, we and our vendors may automatically collect information including:
- IP address
- Browser type
- Device type
- Operating system
- Referring URLs
- Pages viewed
- Products viewed
- Search activity
- Cart activity
- Checkout activity
- Purchase activity
- Email engagement
- SMS engagement
- Ad interactions
- Approximate location
- Date and time of visits
- Session data
- Clickstream data
- Cookies, pixels, tags, scripts, web beacons, and similar tracking technologies
- Information about how you interact with our Website, emails, SMS messages, ads, and social media content
Information from Third Parties
We may receive personal information from third parties, including:
- Shopify or other e-commerce platforms
- Payment processors
- Shipping and fulfillment providers
- Email marketing platforms
- SMS marketing platforms
- Advertising platforms
- Social media platforms
- Analytics providers
- Fraud prevention providers
- Customer support tools
- Affiliate, influencer, or referral partners
- Data enrichment providers
- Publicly available sources
- Other vendors or business partners
We may combine information collected from you, collected automatically, and received from third parties.
Categories of Personal Information We May Collect
Depending on how you interact with us, we may collect the following categories of personal information:
- Identifiers, such as name, email address, phone number, billing address, shipping address, IP address, device identifiers, and account identifiers.
- Customer records information, such as payment-related details, order information, contact information, and customer service records.
- Commercial information, such as products purchased, products viewed, cart activity, purchase history, return history, refund history, and customer preferences.
- Internet or electronic network activity, such as browsing behavior, website interactions, ad interactions, email engagement, SMS engagement, cookies, pixels, and analytics data.
- Geolocation information, such as approximate location based on IP address or device information.
- Audio, visual, or similar information, if you submit photos, videos, reviews, messages, or other content to us.
- Professional or employment-related information, if you apply for a job or otherwise provide such information.
- Inferences, such as preferences, interests, customer segments, likely purchasing behavior, product interests, and marketing audiences.
- Sensitive personal information, only where necessary, such as payment-related information, account login information, or other information required for fraud prevention, security, legal compliance, or employment-related purposes.
We do not sell sensitive personal information.
How We Use Your Information
We may collect, combine, analyze, use, retain, and disclose personal information for business and commercial purposes, including:
To Operate Our Business
We use your information to operate Amav, maintain our Website, manage customer accounts, process orders, provide products, fulfill purchases, manage inventory, and operate our e-commerce business.
To Process Transactions
We use your information to process purchases, payments, shipping, delivery, returns, exchanges, refunds, order confirmations, fraud checks, and other transaction-related activities.
To Provide Customer Service
We use your information to respond to questions, resolve issues, provide support, manage complaints, process requests, and communicate with you about your orders or account.
To Personalize Your Experience
We may use your information to personalize the Website, recommend products, remember preferences, customize content, create customer segments, and improve your shopping experience.
To Market and Advertise
We may use your information to send promotional emails, SMS messages, abandoned cart reminders, product updates, offers, newsletters, and other marketing communications.
We may also use your information to deliver, personalize, measure, and improve advertising on our Website, social media platforms, search engines, third-party websites, apps, and advertising networks.
To Retarget and Measure Advertising
We may use your information, including browsing activity, cart activity, purchase behavior, hashed contact information, device information, and ad engagement, to retarget visitors, build lookalike audiences, measure campaign performance, attribute sales, and improve marketing efficiency.
For Analytics and Business Intelligence
We use your information to analyze customer behavior, website performance, product performance, marketing performance, conversion rates, customer lifetime value, retention, and other business metrics.
For Security and Fraud Prevention
We use your information to detect, investigate, prevent, and respond to fraud, unauthorized transactions, abuse, security incidents, chargebacks, policy violations, and other harmful activity.
To Comply with Law
We may use your information to comply with legal obligations, tax requirements, accounting rules, regulatory requests, subpoenas, legal process, and to enforce our rights, agreements, and policies.
How We Share Your Information
We may disclose, share, or make available personal information to third parties for business and commercial purposes.
The categories of third parties we may share information with include:
- E-commerce platform providers
- Payment processors
- Shipping and fulfillment providers
- Customer support providers
- Email marketing platforms
- SMS marketing platforms
- Advertising networks
- Social media platforms
- Search advertising platforms
- Analytics providers
- Data analytics and attribution providers
- Fraud prevention and security providers
- Cloud hosting and technology providers
- Affiliate, influencer, and referral partners
- Professional advisors
- Legal, tax, accounting, and compliance providers
- Affiliates, subsidiaries, successors, or business partners
- Government authorities, courts, regulators, or law enforcement where required or permitted by law
We may share information for purposes including:
- Processing orders and payments
- Shipping products
- Providing customer support
- Operating and improving the Website
- Sending emails and SMS messages
- Running advertising campaigns
- Retargeting visitors
- Creating marketing audiences
- Measuring ad performance
- Analyzing customer behavior
- Preventing fraud
- Protecting security
- Complying with legal obligations
- Enforcing our rights
- Completing or evaluating a merger, acquisition, financing, sale, reorganization, bankruptcy, or transfer of business assets
We do not sell personal information for money.
However, some privacy laws may define certain advertising, analytics, retargeting, pixel, cookie, or data-sharing activities as a “sale,” “sharing,” or “targeted advertising.” This may include sharing identifiers, commercial information, internet activity, device information, hashed contact information, purchase behavior, cart activity, browsing activity, and inferences with advertising networks, analytics providers, social media platforms, and marketing partners.
Where required by law, you may opt out of these activities.
Cookies and Tracking Technologies
Our Website may use cookies, pixels, tags, scripts, web beacons, SDKs, server-side tracking, and similar technologies.
These technologies may be used to:
- Keep the Website functioning
- Enable checkout
- Remember cart items
- Remember preferences
- Analyze Website traffic
- Understand customer behavior
- Improve products and services
- Personalize content
- Deliver relevant ads
- Retarget visitors
- Build marketing audiences
- Measure ad performance
- Attribute purchases to marketing campaigns
- Prevent fraud
- Improve security
Types of cookies and tracking technologies we may use include:
- Required cookies: Necessary for Website functionality, checkout, security, account access, and fraud prevention.
- Analytics cookies: Used to understand Website usage, customer behavior, and performance.
- Advertising cookies: Used to personalize ads, retarget visitors, build audiences, and measure campaigns.
- Social media cookies: Used by social platforms to provide features, measure engagement, and deliver relevant advertising.
- Email and SMS tracking: Used to understand whether marketing messages were opened, clicked, delivered, or interacted with.
You can usually adjust your browser settings to block or delete cookies. Blocking cookies may affect Website functionality, including cart and checkout features.
Do Not Track and Global Privacy Control
Some browsers allow you to send “Do Not Track” signals. Because there is no single accepted standard for responding to Do Not Track signals, we may not respond to all such signals unless required by law.
Where required by applicable law, we will honor recognized opt-out preference signals, such as Global Privacy Control, as a request to opt out of sale, sharing, or targeted advertising.
Your Privacy Choices
Depending on where you live, you may have the right to opt out of certain data uses, including sale, sharing, or targeted advertising.
You may exercise privacy choices by contacting us at:
If we provide a “Do Not Sell or Share My Personal Information,” “Your Privacy Choices,” or similar link on our Website, you may also use that link to submit applicable privacy requests.
Security of Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, and disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
Any transmission of personal information is at your own risk.
If you create an account, you are responsible for keeping your login credentials confidential.
Children’s Privacy
Our Website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us at hello@amav.co, and we will take reasonable steps to locate and delete the information where required by law.
Third-Party Links and Services
Our Website may contain links to third-party websites, apps, platforms, or services.
We are not responsible for the privacy practices, content, security, or policies of third parties. Information you provide to third parties is governed by their own privacy policies.
We encourage you to review third-party privacy policies before providing personal information.
Submitting Information from Outside the United States
Amav is operated from the United States.
If you access our Website or provide information to us from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where we or our service providers operate.
By using our Website or providing information to us, you understand that your information may be processed in the United States, where privacy laws may differ from those in your jurisdiction.
California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act, as amended.
These rights may include:
Right to Know
You may request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the purposes for collecting, using, selling, or sharing it, and the categories of third parties to whom we disclose it.
Right to Access
You may request access to personal information we maintain about you.
Right to Delete
You may request that we delete personal information we collected from you, subject to certain exceptions.
Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
You may request that we do not sell or share your personal information.
We do not sell personal information for money. However, our use of advertising, analytics, pixels, cookies, retargeting, and similar technologies may be considered a sale or sharing under certain privacy laws.
Right to Opt Out of Targeted Advertising
You may request that we do not use or disclose your personal information for targeted advertising where required by law.
Right to Limit Use of Sensitive Personal Information
Where applicable, you may request that we limit the use and disclosure of sensitive personal information to purposes permitted by law.
Right to Data Portability
You may request a copy of certain personal information we maintain about you in a portable format.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
California Shine the Light Rights
California Civil Code Section 1798.83 permits California residents to request information regarding our disclosure of personal information to third parties for their own direct marketing purposes during the previous calendar year, if applicable.
How to Exercise Your Privacy Rights
To submit a privacy request, contact us at:
Please include:
- Your name
- Your email address
- Your request type
- Any information reasonably necessary for us to verify and process your request
We may need to verify your identity before fulfilling certain requests. We may verify your request using information associated with your account, order history, email address, phone number, or other information you provide.
You may designate an authorized agent to submit a request on your behalf where permitted by law. We may require proof that the agent is authorized to act for you.
We will respond to privacy requests within the time required by applicable law.
If we deny your request, you may appeal by emailing hello@amav.co with the subject line “Privacy Appeal.”
Promotional Messaging
By signing up for Amav promotional communications, you expressly consent to receive marketing, advertising, and promotional messages from Amav and its agents, vendors, service providers, and marketing partners by email, SMS, phone, or other communication methods, where permitted by law.
These messages may include:
- Product launches
- Offers and promotions
- Abandoned cart reminders
- Back-in-stock alerts
- Order-related updates
- Personalized recommendations
- Marketing campaigns
- Retargeting or customer re-engagement messages
Your consent to receive marketing messages is not a condition of purchase.
If you no longer wish to receive promotional emails, you may unsubscribe using the unsubscribe link in the email.
If you no longer wish to receive SMS messages, you may reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Amav.
Message and data rates may apply. You are responsible for charges billed by your mobile service provider.
We may share your phone number, SMS opt-in status, consent status, message history, and related information with service providers that help us deliver text messages, including messaging platforms, telecommunications providers, and other vendors involved in message delivery.
Retention of Personal Information
We retain personal information for as long as reasonably necessary or permitted for the purposes described in this Privacy Policy.
This may include retaining information to:
- Provide products and services
- Process orders
- Manage customer accounts
- Process returns, exchanges, and refunds
- Provide customer support
- Send marketing communications
- Analyze business performance
- Improve our Website and products
- Maintain transaction records
- Prevent fraud
- Resolve disputes
- Enforce agreements
- Comply with legal, tax, accounting, reporting, and regulatory obligations
The exact retention period depends on the type of information, the purpose for collection, the nature of our relationship with you, and our legal obligations.
We may retain deidentified, aggregated, or anonymized information for any lawful business purpose.
Business Transfers
If Amav, Reverse Ventures LLC, or any portion of our business is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be disclosed, transferred, or sold as part of that transaction.
The recipient may use your information as described in this Privacy Policy unless otherwise required by law.
Contact Us
If you have questions or comments about this Privacy Policy, or if you would like to exercise your privacy rights, contact us at:
Amav
Reverse Ventures LLC
1500 E 223rd St
Carson, CA 90745
United States
Email: hello@amav.co